FAQ

Helping your Health.

Frequently Asked Questions:

Why should I see a physical therapist at Synergy if I have already been through physical therapy elsewhere?
​If you would like 1 hour one on one with a physical therapist, this is rare to find anywhere else!  Also, if you are into Pilates or would like to learn more, we combine evidence based evaluations and treatment plans with Pilates based exercises and principals which is unique from most other PT clinics in Dallas.


​Will my insurance cover services at Synergy?
​Yes. We will varify your benefits prior to your first visit and detail what your plan covers.


Will my insurance cover group classes at Synergy? 
Maybe. Some insurance plans allow you to get reimbursed from group classes taught by a professional. Everyones plans are different and need to be verified. Health savings accounts/ flex spending accounts also sometimes reimburse for these types of classes.


​Do I need a referral from my primary doctor?
In Texas you can have an evaluation by a physical therapist without a referral, but in order to provide treatment a referral is needed. It can be from any kind of physician unless you have an HMO plan. ​


What should I bring to my first physical therapy visit?
Bring your paperwork, ID, and insurance card. Wear or bring a change of clothes that are comfortable and easy to move around in. If we are treating you for your lower body (ie knee) please bring shorts to your first visit.


What should I expect during my first physical therapy visit?
​Most of your first visit will be a thorough evaluation to determine what the best treatment plan will be as well as teach a short home exercise program if indicated. Following your evaluation, follow up appointments will consist of some combination of manual therapy and exercises as indicated.


What are my payment options?
We accept cash, check, and most credit cards including health savings account cards.